FAQ


Here is the list of questions that you should ask any wedding studio:

Do you charge travel fees?

  • Weddings - There are no travel fees for distances of 100 miles or less from Verona, NJ. We cover NY, NJ, CT and welcome destination weddings.
  • Engagements - There are no travel fees for distances of 40 miles or less from Verona, NJ

Do we get to keep the negatives?

  • Yes, you do.

I want to hire VisualMasters! What do I do next?

  • To reserve the date a deposit is required. After the payment has been received we would sign a contract in person at our Verona office, via email by using electronic signature.

Can I keep in touch with my photographer/cinematographer after we sign the contract?

  • Absolutely! We encourage you to contact your photographer/cinematographer with any questions or suggestions you may have before the wedding. 

How many images will I receive and how long is the video?

  • For a wedding with one photographer and 10 hours of coverage you will receive 700-900 images.
  • For a full day coverage with one cinematographer you would receive edited video that is about 90min long

Do you work on the images and video after the wedding?

  • Yes, all images are color & exposure corrected and digitally enhanced.
  • Yes, all of the footage is professionally edited and color graded with the music of your choice, full menu and chapters are added for easy navigation. 

How experienced are your photographers/cinematographers?

  • For someone to qualify as a VisualMasters photographer/cinematographer a minimum of 3 years of wedding photography experience is required.

Do you carry liability insurance?

  • Yes, two million dollars in liability coverage.

Do you have backup equipment?

  • At the wedding our photographers will each have at least 2 camera bodies, 3 flashes, several lenses, batteries and memory cards.

What kind of equipment do you use?

  • For photography we use Canon professional grade camera bodies and lenses.
  • For cinematography we use Sony and Canon professional grade camera bodies and lenses. 

Do you shoot in photo-journalistic style?

  • Yes, we do. Based on our experience we recommend combination of photo-journalistic and guided posing (non-traditional) as the best way to capture the atmosphere and memories of the wedding day.

Where are you located?

I am unable to come to Verona. Can I complete the process over the phone?

  • Absolutely! We can schedule a phone interview to answer all your questions and guide you through the whole process.